Subscriptions
Manage recurring services that quietly become difficult to cancel or understand.
Cancel subscriptionsOTTSaaSMembershipsRecurring charges
HUMAN HELP FOR DIGITAL PROBLEMS
One place for the digital problems you don't want to solve.
Digital Concierge helps you navigate, fix, cancel, set up and manage everyday digital services — without spending your evening fighting apps, websites, IVRs and confusing support processes.
Cancelsubscriptions & recurring services
Fixhome & connectivity problems
Set updevices & digital services
Navigateprovider support & processes
We help with
The Digital Concierge pillar
From one annoying task to your family's digital helpdesk.
Digital Concierge is a human assistance layer across the everyday digital services people depend on. Start with one problem. Come back whenever another one appears.
Telecom & DTH
Navigate mobile, DTH and broadband problems without endless support calls.
SIMeSIMDTHBroadbandBilling
Home Technology
Troubleshoot the technology around your home and coordinate help when remote support isn't enough.
Wi-FiSmart TVRouterPrintersDevices
Phones & Devices
Make new-device setup and digital migration less painful.
Phone setupAndroidiPhoneData migrationBackup
Digital Accounts
Guided assistance with account settings, access, configuration and everyday administration.
EmailCloudAccount setupSettingsSecurity
Provider Support
Understand what needs to happen and navigate legitimate support and escalation processes.
ComplaintsTicketsRefundsEscalationFollow-up
Problem library
Find the problem.
Start there.
A pillar page should help visitors arrive at the exact problem they need solved instead of forcing everyone through the same sales funnel.
Cancel a subscriptionUnwanted recurring paymentsWi-Fi not workingSlow, disconnected or unstableDTH not workingNo signal, channels or recharge issuesSet up a new phoneMove your digital lifeCan't access an accountUnderstand the recovery routeDon't understand a billReview and navigate supportSmart TV problemsApps, Wi-Fi, sound and setupMove to a new deviceData, apps and account setupSet up a digital serviceGet started without confusionNeed provider supportKnow what to ask and where to go
Subscription help
Cancel it. Understand it. Manage it.
Subscriptions are easy to start and often surprisingly difficult to stop. We help you understand the legitimate cancellation path and navigate it.
Subscription cancellation
Identify the service, understand the cancellation route and complete the process yourself.
Get cancellation help →Recurring charge confusion
Understand what a recurring charge relates to and what legitimate support route to use.
Understand a charge →Subscription cleanup
Review recurring digital services and create a cleaner subscription setup.
Clean up subscriptions →Connectivity
When the internet stops cooperating.
We help distinguish device, Wi-Fi, router and provider problems so you don't waste time calling the wrong support team.
Wi-Fi troubleshooting
Basic remote diagnosis for slow, intermittent or unavailable Wi-Fi.
Troubleshoot Wi-Fi →DTH troubleshooting
Guidance for signal, recharge, channel, remote and set-top-box problems.
Fix a DTH problem →Broadband support
Prepare the right information and navigate the provider's support process.
Get broadband help →Devices & migration
A new device shouldn't mean starting over.
Move your digital life with less confusion — from setup and account configuration to data migration and everyday device settings.
New phone setup
Guidance for account setup, apps, backups, email, contacts and common configuration.
Set up my phone →Phone migration
Plan the move between devices and reduce the risk of losing important information.
Plan a migration →Smart TV setup
Connect Wi-Fi, configure apps, accounts and common home entertainment equipment.
Set up my TV →Digital administration
The little digital tasks that steal your time.
Not every digital problem needs a technician. Sometimes you simply need someone who knows what the next step is.
Account access
Understand available recovery and support routes without sharing passwords or bypassing security.
Get guided help →Bill & charge questions
Break down confusing charges and prepare for a legitimate provider support conversation.
Review my bill →Digital setup
Get guided through new apps, services, accounts and common configurations.
Set something up →How it works
You bring the problem.
We reduce the friction.
01 — TELL US
Describe it
Send a message explaining what happened. Screenshots or photos can help.
02 — DIAGNOSE
We identify the path
We work out whether it is a setup issue, device issue or provider process.
03 — GUIDE
We help you act
You complete sensitive actions yourself while we guide the process.
04 — CLOSE
Get to resolution
When physical intervention is needed, we can help coordinate the next step.
Simple pricing
Pay for a problem.
Or keep us on call.
One Problem
₹149+
For straightforward digital tasks and guided assistance.
- One defined problem
- Remote guidance
- Clear next steps
Digital Concierge
₹999 / year
For households that want one place to turn when digital problems appear.
- Everyday digital assistance
- Subscription & connectivity help
- Device & setup guidance
- Priority support
📞 Call +1 866 381 6357
Family Concierge
Custom
For families who want ongoing support across multiple people and devices.
- Multiple family members
- Priority assistance
- Device & service coordination
Frequently asked questions
Before you send us a problem.
Do you need my passwords?
No. Customers should not share passwords, OTPs, PINs or sensitive authentication information. We guide you through actions that require your authorization.
Can you directly cancel my subscription?
We help you navigate the provider's legitimate cancellation process. You remain in control of your account and authorization.
Do you repair hardware?
The core service is remote guidance and coordination. Physical repairs can be referred to or coordinated with appropriate local providers.
Can you guarantee provider resolution?
No. We can improve the process, prepare information and guide escalation, but the provider controls its own systems and decisions.
Who is this for?
Anyone who can use digital services but doesn't want to spend time figuring out every support process alone.
What problems can I send?
Start with subscriptions, telecom, DTH, broadband, Wi-Fi, Smart TVs, phones, digital accounts, device setup and related everyday digital administration.
Have a digital problem?
Don't search for the right department first. Tell us what happened. We'll help you identify the next step.